Albert App Reviews
Reviews for Albert aggregated across 30 storefronts on App Store and Google Play.










About this app
THE ALL-IN-ONE MONEY APP Budget, save, spend, and invest. All in one incredibly powerful app. Get 24/7 identity monitoring, earn on your savings, and ask Genius anything. Subscription required. Try 30 days before you’re charged. ONLINE BANKING Get paid up to 2 days early with direct deposit. Earn cash back at select stores. Albert is not a bank. See more below. BUDGETING AND PERSONAL FINANCE MANAGEMENT Get a monthly budget, track expenses, and customize your spending plan. See all your accounts in one place and track recurring bills. Find subscriptions you don’t use and negotiate to lower your bills. AUTOMATIC SAVING AND INVESTING Smart money automatically transfers money to help you save and invest. Open a high yield savings account to earn competitive Annual Percentage Yield (APY) on your deposits, over 9x the national average. Invest in stocks, ETFs, and managed portfolios. See more below. PROTECT YOUR MONEY 24/7 monitoring on your accounts, credit, and identity. Get real-time alerts when we detect potential fraud. Plus, track your credit score. DISCLOSURES Albert is not a bank. Banking services provided by Stride Bank, N.A., Member FDIC. Albert Savings accounts are held for your benefit at FDIC-insured banks, including Wells Fargo, N.A. The Albert Mastercard® debit card is issued by Stride Bank, N.A., pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Funds in Albert Cash are held in a pooled account at Stride Bank, N.A. Cash and Savings account funds are eligible for up to $250,000 in FDIC insurance on a pass-through basis. Your FDIC insurance is subject to specific conditions being satisfied. Albert plans range from $19.99-$39.99. Auto-renews until canceled or your Albert account is closed. Cancel in the app. See Terms for more. Albert Genius is an AI financial assistant and can make mistakes. Information or recommendations by Genius are provided “as is” and may be inaccurate. Instant Advances are available to you at Albert’s discretion. Limits range from $25-$1,000, subject to eligibility. Not all customers will qualify and few qualify for $1,000. No subscription required. Instant line of credit issued by FinWise Bank, Member FDIC. Limits range from $25-$1,000, subject to eligibility. Draw fees apply. No subscription required. Terms apply. Instant Loans are issued by FinWise Bank, Member FDIC, or Albert, under licenses in Utah and Florida. Loans start at $1,000, and are subject to eligibility and credit review. No subscription required. Terms apply. Early access to direct deposit funds may vary depending on payer’s deposit timing. Cash back subject to terms. High Yield Savings account interest rates are variable and subject to change at any time. Rates current as of 2/24/26. There is no minimum balance requirement. Genius is required to access High Yield Savings. Fees to use Albert may reduce the earnings on your account. Brokerage services provided by Albert Securities, member FINRA/SIPC. Investment advisory services provided by Albert Investments. Investing accounts are not FDIC insured or bank guaranteed. Investing involves the risk of loss. Investing content provided by Albert Genius are research tools, not recommendations. More info at albrt.co/disclosures. Credit score calculated on the VantageScore 3.0 model. Your VantageScore 3.0 from Experian® indicates your credit risk level and is not used by all lenders, so don't be surprised if your lender uses a score that's different from your VantageScore 3.0. Address: 440 N Barranca Ave #3801, Covina, CA 91723 No customer support available at this address. Visit www.albert.com for help.
Source: App Store listing
Rating Distribution
Reviews by Country
| UAE | Google Play | 4 | 3.0 | Users consistently praise Albert's cash advance functionality and ease of use for bridging gaps between paychecks, but overwhelmingly complain about persistent unauthorized charges after cancellation, extremely difficult account deletion processes, unresponsive customer support, and high subscription fees that are difficult to stop. |
| Brazil | Google Play | 2 | 5.0 | Users consistently praise Albert's cash advance functionality and ease of use for bridging gaps between paychecks, but overwhelmingly complain about persistent unauthorized charges after cancellation, extremely difficult account deletion processes, unresponsive customer support, and high subscription fees that are difficult to stop. |
| Spain | Google Play | 100 | 3.1 | Users consistently praise the app for its speed and usefulness in providing financial assistance, but overwhelmingly complain about unauthorized recurring charges, difficulty canceling accounts, unresponsive customer service, and continued billing even after attempting to deactivate or delete the app. |
| France | Google Play | 4 | 2.0 | Users consistently praise Albert's core functionality, but frequently report critical problems with account management, including inability to unlink bank accounts, close accounts, and continued unauthorized charges, alongside technical issues with the app's interface and unresponsive customer support. |
| Indonesia | Google Play | 3 | 3.7 | Users consistently praise Albert's cash advance functionality and ease of use for bridging gaps between paychecks, but overwhelmingly complain about persistent unauthorized charges after cancellation, extremely difficult account deletion processes, unresponsive customer support, and high subscription fees that are difficult to stop. |
| Italy | Google Play | 1 | 5.0 | Users consistently praise Albert's cash advance functionality and ease of use for bridging gaps between paychecks, but overwhelmingly complain about persistent unauthorized charges after cancellation, extremely difficult account deletion processes, unresponsive customer support, and high subscription fees that are difficult to stop. |
| United States | App Store | 323774 | 4.6 | Users consistently praise Albert for helping bridge financial gaps between paychecks with an easy-to-use interface, but overwhelmingly complain about persistent unauthorized charges after cancellation, difficulty canceling accounts, unresponsive or ineffective customer support, and hidden or unexpected fees. |
| United States | Google Play | 100 | 2.2 | Users consistently praise Albert for helping bridge financial gaps between paychecks with an easy-to-use interface, but overwhelmingly complain about persistent unauthorized charges after cancellation, difficulty canceling accounts, unresponsive or ineffective customer support, and hidden or unexpected fees. |
| Google Play served the identical review set for Australia, Canada, United Kingdom, India, Mexico, Saudi Arabia as another English-language storefront above -- Play does not segment reviews by country the way the App Store does, so these are not counted twice. | ||||
| 38 additional storefronts checked with zero reviews: UAE, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Switzerland, Germany, Germany, Denmark, Denmark, Spain, Finland, France, United Kingdom, Indonesia, Ireland, India, Iceland, Iceland, Italy, Japan, Japan, South Korea, South Korea, Mexico, Netherlands, Netherlands, Norway, Norway, New Zealand, Poland, Portugal, Saudi Arabia, Sweden, Sweden, Singapore | ||||
Recent Reviews
Albert has the worst payment process. There's nothing worse than going to make a payment, and the app tells me I don't have funds when I know I do. Albert also takes out a higher membership than what sign up for when they fill like it .
love this app
Asked to cancel my membership since it is far to expensive the charges were never stopped they ignore the request to cancel and keep charging do not use this app it is imoverpaid for regular AI services that are included for free on most phones.
contact support doesn't help at all btw just an Ai that keeps repeating itself...never resolved my issue
they drag you to things you dont want or need horrible app
u guys are all that and a bag of chips !
I was charged and I don't even have an albert account. I created one to try to see what was going on but it's impossible to navigate
its a scam!! I never received any money from them but every month there charging me! I called my bank to block them , yet they are still taking $20 every month. no matter what you try to do, they'll try to take the money. would've rate 0-5!
This app has bridged the gap between paychecks and saved me. It's so easy to use and it goes off your bank account balance to eventually determine an instant advance. You can extend your repayment if necessary too. I love Albert!
doesn't connect to well renowned bank. keeps glitching with the debit card no loan is offered or even looks like a future option. overall.. its not all that it advertises to be.
I was just charged 39.99 and I don't have app or account anymore. I closed last year and it took awhile to get it closed. why are you changing me
After initially being very unhappy with the product And not having any positive experience. The customer service team was able to help me with a satisfactory result.